Privacy Policy
Privacy Policy for Global Pups
Effective Date: 20th November 2012
Introduction
Global Pups (“we,” “us,” or “our”) respects the privacy of our users and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://globalpups.com (“Site”), purchase puppies from shelters across Europe, or engage with any services we offer.
By using our Site, you consent to the practices described in this policy. If you have any questions or concerns, please contact us at info@globalpups.com.
1. Information We Collect
We collect two types of information: Personal Information and Non-Personal Information.
A. Personal Information
This includes any information that identifies you or can be used to identify you. The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, postal address.
- Account Information: Username, password, order history, and payment details.
- Customer Service Interactions: Information provided during support requests or inquiries.
- Transaction Information: Payment information when you purchase a puppy or other products from our site.
B. Non-Personal Information
We also collect information that does not identify you directly, such as:
- Browser Information: Type of browser, IP address, and device information.
- Website Usage Data: Pages visited, time spent on the Site, and actions taken.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process your orders, process payments, and deliver the puppies and products you request.
- To Communicate with You: To send you updates about your order, respond to customer service inquiries, and send marketing emails (if you’ve opted in).
- To Improve Our Website and Services: To understand how our customers use our Site and to make improvements.
- To Comply with Legal Obligations: We may use your information as required to comply with applicable laws, such as fraud prevention or tax reporting.
3. How We Share Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in running our business, such as:
- Payment Processors: For processing payments securely.
- Shipping Partners: To deliver your purchased puppies or products.
- Legal and Regulatory Authorities: If required by law or to protect our rights.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purpose of complying with legal, accounting, or reporting obligations. When your information is no longer needed, we will take steps to delete or anonymize it.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
6. International Transfers
Since Global Pups operates primarily in Europe, your personal information may be stored and processed in the European Economic Area (EEA). If you are located in the United States, Canada, or Mexico, please be aware that your personal information may be transferred outside your country of residence to the EEA, where data protection laws may differ.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request corrections to your personal information if it is inaccurate or incomplete.
- Deletion: You may request the deletion of your personal information in certain circumstances.
- Objection: You may object to the processing of your personal information in certain circumstances.
- Data Portability: You may request to receive your personal information in a structured, commonly used format.
If you wish to exercise any of these rights, please contact us at info@globalpups.com.
8. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our Site. Cookies are small text files stored on your device that allow us to remember your preferences and improve the functionality of our Site. You can choose to disable cookies through your browser settings, but this may impact your ability to use some features of the Site.
For more information on how we use cookies, please refer to our Cookie Policy.
9. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page and notify you of any material changes via email or a notice on the Site.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact us:
- Email: info@globalpups.com
- Contact Us: https://globalpups.com/contact
- About Us: https://globalpups.com/about-us
- Terms and Conditions: https://globalpups.com/terms
End of Privacy Policy